Google NewsLee Michaels’ Scott Berg: How to make unhappy customers happy  Greater Baton Rouge Business ReportGen Z loves generative AI-powered customer service chat: Affirm CEO  American BankerCompany Webinars; POS, Non-Agency Products; STRATMOR and Customer Service; Freddie and Fannie News  Mortgage News DailyJapan's High Standards Of Politeness And Customer Service Shine In Viral Traffic Video  NDTVHow AI Must Deliver Real Value To Create The Ultimate Customer Experience  ForbesSurvey: Customer service workers feel their mental health is neglected  Chain Store AgeWill AI Overcome IVR's Legacy Issues?  CMSWireHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunch


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